Refund Policy

At Hardwareonline, we have a simple return & refund policy.

Returns are accepted upto 24 hours of delivery in the following cases:

1. Any type of quality issues. We stand by the products sold on Hardwareonline and there is a no question asked replacement of product for any type of quality issues, whatsoever the nature.
2. Any damaged or missing product. 

Please Note: No Returns accepted for cases where there are no issues with the Product but may have been misordered/excessively ordered at your end. The return policy is only applicable if the product packaging is unopened & product is unused.

Refunds will be processed immediately upon approval under the following terms:

Digital / Prepaid / UPI Payments: Refunded exclusively via a Hardwareonline Coupon Code, which can be redeemed on your next order
Cash paid to Delivery Partner: Refunded exclusively via a Hardwareonline Coupon Code, which can be redeemed on your next order.

Note: Cash refunds or alternative payout methods are strictly not permitted.